Couldn't load pickup availability
Store Information
The Ascent™ 42 gas fireplace presents a premium Split Oak Log set, evoking a timeless traditional aesthetic. With its clean-faced design, it optimizes the viewing area, ensuring the lifelike flames are fully appreciated. Featuring dual flame pan burner technology, it generates a captivating double layer of flames, enhancing the depth of the visual experience. Even in power outages, the electronic/millivolt ignition system ensures uninterrupted operation, providing continuous warmth and safety for your family.
Equipped with an approved safety barrier, the Ascent™ 42 meets modern safety standards, offering peace of mind. Personalize the appearance of this exquisite fireplace with a range of options including fronts, backer panels, trims, and optional media kits like the beach fire and mineral rock kit, adding a distinctive touch. Its shallow depth makes it ideal for versatile installations, catering to spaces where premium space is a priority, ensuring every room can enjoy the allure of a gas fireplace.
The Napoleon Ascent™ 42 Gas Fireplace offers an array of options including decorative fronts, trim kits, decorative brick panels, and MIRRO-FLAME™ Porcelain Reflective Radiant Panels. Customizable to your taste, it seamlessly complements any home décor. With an approved safety barrier included as standard, the Ascent™ 42 adheres to current safety standards, providing both style and safety in one package.
Cutting-edge Burner Technology
Napoleon's advanced burner system boasts unparalleled flame technology. Carefully positioned burner ports yield the most lifelike YELLOW DANCING FLAMES® in the industry, enhancing your fireplace experience.
Efficient Zone Heating
Zone Heating targets the rooms you frequent most with an alternate heat source, such as a Napoleon heater-rated gas fireplace. It's a smart solution for households mindful of escalating fuel expenses, ensuring warmth precisely where you need it.
Enhanced Safety Screens
Crafted by Napoleon, pioneers in design and technology, our safety screens blend functionality with aesthetic appeal for every gas appliance. Rest assured, these screens provide ultimate safety and tranquility for your family.
Precision Valves for Reliability
Encased in a protective cast aluminum jacket, Napoleon's precision valves guarantee ultimate reliability. Coupled with the 100% SAFE GUARD™ gas control system, they ensure optimum performance and safety.
PHAZER® Log Set Realism
Immerse yourself in the rich color and intricate detail of Napoleon's PHAZER® log set, delivering an authentic wood log appearance. Crafted through a unique process, ceramic fibers are molded into various log shapes, then meticulously painted and adorned to achieve the most realistic logs available. Withstanding extreme temperatures within the fireplace chamber, these logs are backed by a lifetime guarantee.
Innovative Direct Vent Technology
Napoleon's Direct Vent Gas Fireplaces eliminate the need for a traditional chimney, offering versatile venting options through walls or roofs. Drawing combustion air from outside and venting to the same exterior atmosphere, this technology ensures efficient, safe operation without compromising on aesthetics.
Upon completing your order, you will promptly receive an email confirming the order placement, indicating that we have received your order and pre-authorized your credit card for the purchase. Our next step is to contact our suppliers to confirm the item's availability and readiness for shipment. Should the item be on backorder or unavailable, we will notify you of the estimated lead time. If the provided lead time is unsatisfactory, we will cancel the pre-authorization and contact you via email or phone. If the item can be shipped within 5 business days, we will proceed with processing the charges and shipping your order.
In the event of incorrect shipping information provided at checkout, we will make every effort to track down the item using our shipping partners. Please be aware that refunds and returns are not available in such cases. However, we will do our utmost to locate the item. If successful, re-shipping fees of up to 20% of the item's value may apply.
If your order is in stock and we have successfully processed your credit card charges, the items will be shipped within five business days from the order date. You will receive tracking information via email within 24 hours of your order leaving the distribution center. Should tracking information not be received within six days of your order, please contact us at +1 (307) 317-7213.
We offer free shipping on all orders and applicable items and brands within the mainland of US. Typically, orders are processed immediately upon receipt, taking approximately 1-3 business days after order confirmation, payment, and pick-up time to fulfill.
The delivery time via freight carrier may vary between 3-7 business days, depending on your location.
To prevent delays, frustration, and additional costs, kindly inform us of any concerns regarding the delivery to your location. It's important to note that the following situations may incur additional costs:
You can reach us using the contact methods provided below:
Our return policy allows a 30-day window from the date of receiving your item to request a return.
For a return to be eligible, the item must be in its original packaging, unused, unworn, and include all tags. Additionally, you will need to provide the receipt or proof of purchase. Items not meeting these conditions will not be accepted for return.
To initiate a return, please contact us at +1 (307) 317-7213. If your return is approved, we will provide you with a return shipping label and detailed instructions on where and how to send the package. Returns without prior authorization will not be accepted.
Returns not related to damaged items will be subject to a restocking fee of 15-25%, depending on the size and shipping cost of the item. Shipping expenses can be significant, especially for large products.
If a return or cancellation request is made after the item has been shipped, a 15-25% fee will be charged to cover the freight costs.
Please note that items outside the 30-day return period will not be accepted.
If you have any questions about returns, feel free to contact us at +1 (307) 317-7213.
Upon receiving your order, promptly inspect it. If you discover any defects, damages, or receive the wrong item, contact us immediately to assess the issue and take appropriate action to rectify it.
For damaged items, inform us within 24 hours of receiving the package.
To expedite the exchange process, return the item you have and make a separate purchase for the desired item. This ensures a speedy process and guarantees you get what you want without delay.
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed automatically through your original payment method. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.
For any further questions, don't hesitate to reach out to us at +1 (307) 317-7213.
